Privacy Statement

We are grateful for your visit to our website eventcatering.com and your interest in our business and offers.
The protection of your personal data during its collection, processing and use on the occasion of your visit to our website is an important consideration for us and takes place within the scope of legal regulations, about which you can inform yourself at www.bfd.bund.de.
In the following we will explain to you which data we gather during your visit to our website and how these are used:

1. Collection and storage of personal data and the purpose of its use

a) When visiting the website
Each time a customer (or any other visitor) accesses our website, information from the internet browser used on their end device (computer, laptop, tablet, smartphone, etc.) is automatically sent to our website’s servers. This information is saved in a temporary log file.

The following data are collected automatically and saved until their automated deletion:

  • IP address of the requesting computer, in addition to device ID or individual device marker and device type

  • Name of the requested file and transferred data volume, as well as the date and time of the request,

  • notification of successful request

  • requesting domain

  • Description of the type of internet browser used and, if necessary, the operating system of your end device, as well as the name of your access provider

  • Your browser history data and your standard weblog information.

Our legitimate interests in accordance with Art. 6 par. 1 subparagraph 1 lit. f GDPR for the collection of data are based on the following purposes: Guaranteeing a seamless connection set-up and the comfortable use of the website, evaluation of system security and stability, as well as additional administrative purposes.

Under no circumstances will we use the data collected to draw conclusions about your person.

b) For the use of our contact form
For questions of any nature we offer you the option of getting in contact with us via a form on the website. To this end, at least the following information is required: email, title, name/contact partner, telephone and, in the case of event related enquiries, details about these, so that we know from whom the enquiry has come from and to enable us to answer the enquiry. Further information may be given voluntarily.
Data processing for the purposes of contacting us takes place in accordance with Art. 6 par. 1 subparagraph 1 Lit. a GDPR on the basis of your freely given consent.
Personal data collected by us for the use of the contact form will be confidentially archived upon resolution of the request placed by you.

c) For the establishment of a contractual relationship
For the establishment of a contractual relationship on our website (e.g. registration on the website/platform) we ask you to provide the following personal data:

  • data with which to personally identify you such as title, name and email address. Should you advertise a entry, we require data with which to identify your company, such as company name, address, communication details (email address, telephone number, name and VAT ID number, where applicable). In addition, information pertaining to your means of payment may also be gathered.

  • Additional personal information, the collection and processing of which we are legally obligated or entitled to perform and which we use for your authentication, identification or for reviewing data collected by us.

The specified data will be processed for the purposes of concluding the contractual relationship, and, among other things, for entries or advertising your own entry and being contacted by interested parties. Data processing is carried out on the basis of Art. 6 par. 1 lit. b GDPR. The storage duration is limited to the purposes of the contract and, if applicable, to the legal and contractual data storage obligations.

d) Use of payment service providers
We work together with payment service providers to facilitate the payment of contractually agreed costs. We will hand over your payment details within the scope of processing your payment – solely for this purpose – to the assigned payment service provider, if this is required for the processing of the payment. In each case, the legal basis for the transfer of the data is Art. 6 par. 1 lit. b GDPR.

dd) Stripe
When paying by credit card or direct debit, your address and payment data will be forwarded to Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter referred to as Stripe) for the purpose of payment processing and invoicing. For further information on data protection, please refer to the Stripe privacy policy: https://stripe.com/de/privacy

e) When registering for our newsletter
Provided that, in accordance with Art. 6 Par. 1 lit. a GDPR, you have given your express consent, we will use your email address to regularly send you our newsletter.

This website uses the product "Postmark", of the US-based service provider Wildbit LLC, 2400 Market Street, Suite 235B Philadelphia, PA 19103 USA, for sending newsletters and e-mails (hereinafter Postmark). Postmark is a service which can be used to organise and analyse newsletter distribution. The information supplied by you for the purpose of subscribing to the newsletter (e.g. email address) will be saved on Postmark servers. Our newsletter, distributed with Postmark, allows us to analyse the behaviour of newsletter recipients. Factors subject to analysis hereby include how many recipients have opened the newsletter message, as well as which links were opened in the newsletter and how often they were clicked. All links in the email are so-called tracking links which are used to count your clicks.
If you wish to opt out of analysis by Postmark you must unsubscribe from the newsletter. To this end, we provide a corresponding link in each newsletter message. Furthermore, you can withdraw your consent with effect for the future at any time via email to the address listed in our imprint.
The personal data we have on file for the purpose of your subscription to the newsletter will be saved by us until you unsubscribe from the newsletter. After you have unsubscribed from the newsletter the data will be deleted from our servers and from the servers of Postmark. Data, which we are saving for other purposes (e.g. email address for the member section), will be unaffected by this.
You can find more detailed information about the privacy policy of Postmark at: https://postmarkapp.com/eu-privacy. Distribution may take place over the email marketing tool Postmark (https://postmarkapp.com/).

You may unsubscribe at any time, for example using the link at the end of the newsletter. Alternatively, you can also communicate your desire to unsubscribe at any time via email (preferably with the subject line: "Unsubscribe from Newsletter").

2. Handing over personal data

Transmission of your data to third parties other than those listed for the following purposes will not take place:

We will only pass your data onto third parties if:

  • You have given us your explicit consent to do so (Art. 6 par. 1 subparagraph 1 lit. a GDPR),

  • it is necessary for the formation of a contractual relationship with you (e.g. with a payment service provider) (Art. 6 par. 1 lit. b GDPR)

  • we have a legal obligation to pass on the information (art.6 par. 1 lit. c GDPR),

  • the transfer of data is necessary for the enforcement, exercising or defence of legal claims and there are no grounds for accepting that you have an overriding, legitimate interest in your data not being transferred (Art. 6 par. 1 subparagraph 1 lit. f GDPR),

  • this is necessary for the execution and presentation of our web offer (e.g. for the use of contractors, web hosts etc.). (Art. 6 par. 1 lit. b GDPR, legitimate interests),

  • insofar as we commission third parties to process your data on the basis of a so-called "job processing agreement", this will take place on the basis of Art. 28 GDPR.

In this case, the scope of data to be transferred is limited to the minimum volume required.

Our privacy policy is compliant with the applicable data protection provisions and the information will only be processed in the Federal Republic of Germany/European Union. Any transfer of data to third countries shall not take place and is not currently envisioned.

3. Rights of the data subject

Upon request, we will happily inform you whether and which data concerning your person are being stored (Art. 15 GDPR). This concerns in particular the purposes of processing, the categories of the personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage duration, the existence of a right to rectification, erasure, restrict processing or object, the existence of a right to request the source of your data, provided that it was not collected by us, as well of the existence of automated decision making including profiling.
In addition, you have the right to rectify any incorrectly collected personal data or have completed any data that was only partially collected (Art. 16 GDPR).

Furthermore, you have the right to demand that the processing of your data be restricted, insofar as there is a legal basis for this (Art. 18 GDPR).
You have the right to receive your personal data in a structured, accessible and machine readable format, or request its transmission to another controller (Art. 20 GDPR).

In addition you may also exercise your “right to be forgotten”, i.e. you can request that we delete your personal data, providing that there is a legal basis for this (Art. 17 GDPR).

Regardless, your personal data will be automatically deleted by us, if the purpose of the data collection ceases to exist or the if the processing of data has transpired in an unlawful manner.
In accordance with Art. 7 par. 3 GDPR you have the right to withdraw your consent at any time. As a consequence, we may no longer carry out the data processing based on this consent.

In addition, you also have the right to object to the processing of your personal data at any time, insofar as there is a legal basis for this objection. In the event of an valid withdrawal of consent, your personal data will in turn be automatically deleted by us (Art. 21 GDPR).

Should you wish to make use of your right to withdraw or object, an email to [email protected] will suffice.
Where a violation against data protection regulations has taken place, in accordance with Art. 77 GDPR you have the option of raising a complaint with a local supervisory authority.

4. Duration of the data storage

We will store the collected data for as long as it is required to perform the contracts entered into with us, or until you exercise your right to the deletion of your data or its transfer to another company.

5. Cookies

Our website uses cookies. Cookies are small text files which are automatically created by your browser and saved on your end device when you visit our website. In the cookie, information will be filed that has been created in conjunction with the specific end device used. However, this does not mean that we will be directly informed of your identity. First of all, cookies serve to make the use of our website more pleasant for you:
To this end we implement session cookies, in order to see that you have already visited individual subpages on our website. As such − if you have registered − your password will be saved for the duration of your visit on our website and when switching to subpages to prevent your having to reenter it each time. As a rule, these session cookies will be deleted when you close your browser.
To optimise the user-friendliness of our website, we implement temporary cookies which are stored on your end device for a designated period. If you revisit our site to make use of our services it will automatically recognise that you have visited our site previously, in addition to remembering your configuration of the data and settings so that you need not reconfigure these.
We also use cookies for statistical evaluation of how our site is used, so that we may optimise our website for you. When you revisit our website, these cookies allow us to recognise that you were previously here. These cookies will be deleted automatically after a set period of time. The data processed by the use of cookies are required for the purposes named for the protection of our legitimate interests as well as those pursued by third parties, in accordance with Art. 6 par. 1 subparagraph 1 lit. f GDPR. Most browsers automatically accept cookies. If you do not wish for us to be able to recognise information pertaining to your computer, please configure your browser in such a way so that it deletes all cookies from your computer hard disk, blocks all cookies or warns you before cookies are saved. You can find out how to delete or block cookies in the help and support section of your internet browser. There you will find instructions for searching for the file or directory in which cookies are saved. In any event, please be aware that as a consequence of the wholesale deactivation of cookies you may not be able to use all functions of our website.
The provision of our internet offer makes use of Java script. If for security reasons, you do not wish to enable the use of this auxiliary program and/or active content, you should deactivate the corresponding settings on your browser. However, should you do so it may render our website unusable.

6. Online marketing/analysis tools

The tracking measures employed by us are implemented in accordance with Art. 6 par. 1 subparagraph 1 lit. f GDPR and Section 15 par. 3 TMG (German Telemedia Act). By implementing tracking measures we aim to ensure that our website is fit for purpose and to guarantee its ongoing optimisation. We also employ tracking measures for compiling statistics on our website that we may evaluate and use to optimise our web presence. These interests are legitimate in the meaning of the provisions named above.

Google Analytics
To ensure that our website is fit for purpose and to guarantee its ongoing optimisation, we use Google Analytics, a web analysis service from Google Inc. (https://about.google/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymised user profiles are created and cookies (See also Section 5) implemented. The data pertaining to your use of this website generated by the cookie, such as browser type, version, operating system used, referrer URL (the previously visited site), host name of the accessing computer (IP address) and the time of the server request, are transmitted to a Google server in the USA and stored there. The information will be used to evaluate the use of the website, to compile reports about the website activities and to render services connected to website and internet use for market research purposes and ensuring the design of the website continues to be fit for purpose. These purposes constitute part of our legitimate interests in data processing. The legal basis for the use of Google Analytics is Section 15 par. 3 TMG in conjunction with Art. 6 par. 1 lit. f GDPR.
If necessary, this information will also be passed on to third parties, provided that there is a legal requirement for this or if third parties have been commissioned to process the data. Under no circumstances will your IP address be conflated with your data from Google. The IP addresses will be anonymised to ensure that identification is not possible (so-called IP masking).
The data sent by us and connected to cookies, user ID or advert IDs will be automatically deleted after 14 months. The deletion of the data whose storage period has expired takes place automatically once a month.
You can find more detailed information about Google’s terms of use and privacy policy at http://www.google.com/analytics/terms/gb.html and/or at http://www.google.com/intl/de/analytics/privacyoverview.html.
You can prevent the installation and storage of cookies through the use of corresponding settings in your browser software; we should however point out that in this case you may be unable to utilise the full functionality of some parts of the website.
In addition, you may also prevent the collection of cookie generated data and data linked to your use of the website (including IP address) as well as the distribution of this data through Google, by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout.
As an alternative to the browser add on, specifically for browsers on mobile end devices, you can also prevent the collection of data through Google Analytics by clicking on the link below. This will activate an opt-out cookie which will prevent data being gathered during future visits to this website: deactivate Google Analytics. The opt-out cookie is only active in this browser and only for our website and will be stored on your device. Should you delete the cookies in this browser, you will have to redownload the opt-out cookie.

Google AdWords/Conversion Tracking
In addition, we use the online advertising program “Google AdWords” and conversion tracking in the context of Google AdWords. Google Conversion Tracking is a analysis service provided by Google. When you click on a Google activated ad, a cookie will be stored on your end device for the purposes of conversion tracking. These cookies lose their validity after 30 days, do not contain any personal data and as such cannot be used to identify you. When you visit certain pages on our website and the cookie has not expired, ELBGOODS and Google can recognise that you have clicked on the advert and were forwarded to this site. Each Google AdWords customer receives a different cookie. As such there is no possibility that cookies can be retraced via websites from AdWords customers. The information which is gathered via the conversion cookie serves to create conversion statistics for AdWords customers who have opted into conversion tracking. This enables the customers to deduce the total number of users who have clicked on adverts and were forwarded to a website with a conversion tracking tag. However, they do not receive any information which would enable users to be personally identified. These purposes constitute part of our legitimate interests in data processing .The legal basis for the use of Google AdWords/Conversion Tracking is Section 15 Par. 3 TMG in conjunction with Art. 6 par. 1 lit. f GDPR.
If you do not wish to participate in tracking, you can veto this by preventing the installation of cookies from the domain “googleadservices.com” through the corresponding settings in your browser (deactivation option). Consequently, you will not be included in the conversion tracking statistics. Further information in addition Google’s privacy policy can be found at: http://www.google.com/policies/technologies/ads/, https://policies.google.com/privacy.

YouTube
Our website uses plugins from YouTube (belonging to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). If you open our website with the plugin, this will establish a direct connection between your browser and YouTube’s servers. Hereby, the information that you have accessed our website will be transmitted to YouTube. If you are logged in to your YouTube account, your visit to our website, together with your interactions in conjunction with the plugin (e.g. clicking on the YouTube button) can be stored by YouTube and attributed to your YouTube account. Even if you do not have a YouTube account, the possibility that your IP address is saved by YouTube cannot be ruled out. Please be aware of YouTube’s data protection guidelines in this regard: https://policies.google.com/privacy.
To prevent YouTube from gathering data during your visit to our website, log out of YouTube before your visiting our website. To prevent general access by YouTube to your data via websites, you can block YouTube plugins via an add-on for your browser (e.g. https://www.youtube.com/user/disconnecters).

Vimeo
Plugins from the video portal Vimeo by Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated into our website. Each time you access a site which presents one or more videos from Vimeo, a direct connection is established between your browser and the Vimeo servers in the USA. In so doing, information about your visit and your IP address will be saved there. Through interactions with the Vimeo plugins (e.g. clicking on the play button) this information will likewise be transmitted to Vimeo and saved on its servers.
If you have a Vimeo account and do not wish for Vimeo to collect data about you, which can then be linked to your account information stored by Vimeo, via this website, you must log out of Vimeo before visiting this website.
Many of our subpages contain embedded Vimeo videos or videos from the Vimeo channel operated by us. However, these only enable the connection to Vimeo. If you would like more information about the purpose and scope of the data collection and use by Vimeo, in addition to your rights and configuration options pertaining to the protection of your private sphere as a Vimeo customer and additional information on the collection and use of your data by Vimeo, please consult Vimeo’s privacy notice (https://vimeo.com/privacy).
In addition, Vimeo activates an iFrame which in turn activates a video and, simultaneously, the Google Analytics tracker. This is tracking carried out by Vimeo and as such we have no access to it. You can prevent tracking through Google Analytics by implementing the deactivation tool which Google offers for its own internet browser. In addition, the user may also prevent the collection of data generated by Google Analytics and data linked to your use of the website (including your IP address) by Google as well as the distribution of this data through Google, by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

7. Services used and service providers

Mapbox
Our website uses Mapbox Tiles for presenting interactive maps on subpages on our website. Mapbox Tiles API is a map service from Mapbox Inc. (Mapbox). Through the use of Mapbox Tiles API, information pertaining to the use of this website, including your IP address, may be transmitted to Mapbox in the USA.
When you access a site containing Mapbox Tiles maps, your browser establishes a direct connection to the Mapbox servers. The map content will be transmitted by Mapbox directly to your browser and then integrated into the website. As such, we have no influence on the scope or type of data collected by Mapbox.
If you do not wish for Mapbox to gather, process or use data about you via our website, you can deactivate JavaScript in your browser’s settings. However, should you do so you will not be able to use the map function.
Further information concerning the purpose and scope of the data collection, in addition to the further processing and use of the data by Mapbox, as well as your relevant rights and the configuration options for the protection of your private sphere can be gleaned from the Mapbox privacy notice at https://www.mapbox.com/privacy/. There it states that, among other data, the IP address of the visitor, the address of the site visited, the date, time and pages accessed will be stored. Mapbox states that this information will be used exclusively for diagnosis and analysis for the purposes of optimising the service provided. Mapbox will not hand over your personal data to third parties.
In addition, you have the option of disabling cookies from Mapbox by disabling third party cookies in your browser settings.

Imgix
Our website uses imgix, a service for optimising pictures in real time. To this end, your IP address will be transmitted to imgix (imgix Inc., 423 Tehama St, San Francisco, CA 94103, USA). The service has undertaken to comply with European data protection guidelines and is a member of the Privacy Shield agreement. Questions concerning data protection will be answered by [email protected].

Cloudflare
We use the service of Cloudflare, Inc, 101 Townsend St, San Francisco, CA 94107, USA; German branch: Rosental 7, 80331 Munich, Germany, Tel: +49 89 2555 2276; Website: https://www.cloudflare.com.

The goals of this service are to improve the technical stability of our service by monitoring system stability, system speed and identifying code errors.

Cloudflare serves these goals alone and does not evaluate data for advertising purposes.

For more information, please see Cloudflare's privacy policy::
Privacy Policy (English): https://www.cloudflare.com/privacypolicy/
Privacy Policy (German): https://www.cloudflare.com/de-de/privacypolicy/.
According to Cloudflare, this translation is for informational purposes only and does not necessarily accurately reflect the original English meaning.

Privacy Shield (ensuring data protection level when processing data in the USA): https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active

Cloudflare's voluntary commitment to comply with the GDPR: https://www.cloudflare.com/de-de/gdpr/introduction/

The legal basis for the use of Cloudflare is a legitimate interest according to Art. 6 para. 1 p. 1 f DSGVO. Our legitimate interest here is the user-friendly design of our offers.

Sentry
We use the Sentry service of Functional Software Inc, 132 Hawthorne Street, San Francisco, California 94107. The aims of this service are to improve the technical stability of our service by monitoring system stability and identifying code errors.

Sentry serves these goals alone and does not evaluate data for advertising purposes.

User data, such as device details or time of error, are collected anonymously and are not used in a personalized manner and are subsequently deleted.

For more information, please see Sentry's privacy policy: https://sentry.io/privacy/.

The legal basis for the use of Sentry is a legitimate interest according to Art. 6 para. 1 p. 1 f DSGVO. Our legitimate interest is the user-friendly design of our offers.

8. External links

Notwithstanding careful control of content, we accept no liability for external links to the content of third parties, since we did not initiate the transfer of this information, nor did we select nor alter the address of the transferred information and the transferred information itself.

Data security

We undertake all necessary technical and organisational security measures to store your personal data in such a way that neither third parties nor the general public can access them. Should you wish to contact us via email, please note that the confidentiality of any information transmitted by this mode of communication cannot be wholly guaranteed. We recommend that you only send us confidential information by post.

For security reasons and for the protection of the transfer of confidential content (e.g. orders or requests), which you submit to us as site operator, this site uses an SSL and/or TLS encryption. When the SSL and/or TLS encryption is activated, the data which you submit to us cannot be read by third parties. You can recognise such a connection in the address bar of your browser which will change from "http://" to "https://" and displays the lock symbol.

Validity and changes to this privacy policy

This privacy policy is currently valid.
Through the further development of our website and orders or on the basis of amendments to legal and/or regulatory provisions, it may be necessary to adjust the terms of this privacy policy. The current version of this privacy policy can be accessed and printed out at any time via the website: https://eventcatering.com/en/privacy

Name and contact details of the data controller

This privacy information is applicable to data processing conducted by

Elbgoods GmbH, Alter Wall 69, 20457 Hamburg
Telephone: +49 40 - 309 938 81
Email: [email protected]

Note: This data privacy statement has been translated from German with the utmost care‌. In case of doubt or discrepancy, the original German text will prevail.

Cookies & Data Consent
We use cookies and similar technologies to personalize content and optimize your user experience. By clicking "Okay" or activating an option in the cookie settings, you consent to their use. This is also described in our cookie policy. To change your settings or withdraw your consent, you can update your cookie settings at any time.
eventcatering.com is a product of Elbgoods GmbH, the specialist in event platforms.